Close

Search for a Glomacs Course by Keywords


Schedules Introduction Objectives Training Methodology Who Should Attend? Outline
Course Schedule
Date Format Time Fees
25 - 29 Dec 2022 Online 11:00 to 16:00 Dubai [GMT +4] $2,350
Course Description

Introduction

In today’s business environment, it is essential that the writing and speaking skills are of the highest professional standard. How well you communicate can make or break your own professional image as well as perceptions of your organisation. It directly influences how others view your work and performance, as well as your prospects for career advancement and mobility.

This GLOMACS Business Fundamentals online training course has been specifically designed to develop the competency of professionals to equip them with the necessary skills and confidence to achieve excellence in spoken and written communication. The course includes a wealth of practical guidance on improving the effectiveness of various forms of spoken and written communication. If you want your reports, memos, letters and e-mails to be read with interest and acted upon and if you want to be able to present your ideas with impact and effectiveness, this is the right training course for you.

This online training seminar will highlight:

  • The importance of professional levels of written and spoken English
  • Proven ways to improve the effectiveness of various forms of written communication
  • Power language to improve influence and impact
  • Presentation skills to persuade even the most hostile audience
  • How to convey a credible message and create concise messages using a structured process?

Objectives

By the end of this online training seminar, you will be able to: 

  • Meet the needs of your readers / audiences, by helping them achieve their own objectives
  • Listen more intently and deeply to understand others and their needs and requirements
  • Write clearer, more effective and professional e-mails, letters and reports
  • Speak in front of a group with greater confidence
  • Build rapport with your audiences and clients
  • Confidently use the right techniques, tools and skills for a wide variety of communication challenges

Training Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

Who Should Attend?

This GLOMACS Business Fundamentals online training course aims to take participants’ written and oral skills to higher levels. It is for a wide range of professionals whose work requires them to communicate with others:

  • New & Experienced Supervisors
  • Team Leaders & Line Managers
  • Specialists
  • Marketing, HR and PR Professionals
Course Outline

DAY 1

Establishing the Groundwork in Written and Spoken Communication

  • What is successful business communication?
  • Establishing a Clear Brief by Careful Listening and Questioning
  • Barriers to Effective Communication and How to Overcome Them
  • Mindfulness, Rapport and Charisma Building
  • The Role of Emotional Intelligence in Successful Communication
  • The Types of Communication to Meet the Needs of Brief and Audience

DAY 2

Developing Professional Writing Skills

  • Fundamentals of Business English – key grammar and structure rules
  • Fundamentals of Business English – structures and phrases to avoid
  • Structure – Why clear structure helps decision making?
  • Structuring an Argument Coherently and Logically
  • The Skoosh Case – Introduction – identifying typical written mistakes
  • Generating Ideas for Writing and Presenting – mind mapping and brain storming

DAY 3

Professional Written Presentation

  • Characteristics of Effective Writing
  • Key Plain English Techniques and How to Apply Them
  • Avoiding Clichés, Jargon and Management-speak
  • Improving Clarity with Headings and Sub-headings
  • Using Tables, Diagrams, Figures and Graphs

DAY 4

Mastering the Language of Business Persuasion

  • Writing and Presenting for a Target Audience and Specific Purpose
  • Persuasive Argumentation
  • A Process to Marshal Support for Your Ideas
  • Powerful Words and Phrases to Influence Outcomes
  • Influence and Persuasion – The lessons from marketing sales and public administration
  • Constructing a Strong Opening and Powerful Conclusion

DAY 5

Becoming a Fluent and Professional Speaker and Communicator

  • How to control your nerves and manage stress before delivering?
  • Presenting: do's and dont's
  • Storytelling as a Vehicle for Key Messages
  • Body Language and Posture for Success
  • Rehearsal: Giving and Receiving Feedback to Increase Performance
  • Course Evaluation and Action Planning
Certificates
  • On successful completion of this online training course, GLOMACS E-Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor, will be awarded to the delegates
  • Continuing Professional Education (CPE) credits : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo
  • Quality Logo

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

Visit website

You may also be interested in...

Send to Colleague

© 2022. Material published by GLOMACS shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


Sending your message. Please wait...

Send Successfully

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.

Print Page

© 2022. Material published by GLOMACS shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


Sending your message. Please wait...

Close

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.

Download PDF

© 2022. Material published by GLOMACS shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


Sending your message. Please wait...

Close

There was a problem sending your message. Please try again.

Please complete all the fields in the form before sending.

LinkedIn
Facebook
Twitter
WhatsApp
Email
Other