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Course Schedule

We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at [email protected]

Course Outline


HR and Competency Management

  • Values, strategy, competencies and HR
  • Developing a competency framework – behavioural event interviewing, repertory grid interviews, top management judgement, focus groups
  • An HR management framework based on competencies
  • Technical, behavioural and leadership competencies
  • Competency design – definitions, negative indicators, positive indicators
  • Adapting a competency framework for recruitment
  • Talent, assessment centers and personal development


Knowledge Management, Empowerment and Engagement

  • Definition of a learning organisation: People, teams and the organisation
  • Characteristics of engagement and empowerment
  • Motivation – Intrinsic and Extrinsic
  • Job enrichment and self-managed work teams
  • The role of the supervisor and team leader in knowledge management
  • Knowledge management process and best practices
  • The interpersonal skills involved – listening, communicating, assertiveness and influence


Establishing the Context of Risk  

  • The role of HR in risk management
  • Benefits and barriers to risk management
  • Categories of risk and risk criteria
  • ISO principles, framework and process
  • Identifying and analyzing risk  
  • Risk assessment and identification phase – PESTLE approach
  • Risk analysis tools - Analyzing risks
  • Evaluating risks and key risk indicators
  • The risk register


Managing and Evaluating Risks  

  • Implementing the risk management plan
  • Human capital risk - Critical skills shortage, ethics and behavior, compliance and regulation and supply chain risk
  • IP, data and cybersecurity
  • Defining risk management performance objectives
  • Emergency preparedness and business continuity
  • Crisis management planning and readiness process


Evaluating the Effectiveness of KM, Engagement and Risk Management

  • After-action debriefs and incident investigations
  • Evaluating compliance
  • Promoting quality assurance and continuous improvement
  • Evaluation of KM and employee engagement
  • Recognition for efforts to share knowledge and own engagement initiatives
  • Action planning for sustainability
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

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GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With



Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients

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Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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