Home / HR Management / Succession Planning and Talent / Performance Management

Course Schedule

Classroom Sessions:

Date	Venue	Fees
08 - 19 Sep 2025	Dubai - UAE	$11,900
09 - 20 Feb 2026	Dubai - UAE	$11,900

Course Description

MODULES

This training course is split into two modules:

MODULE I - Innovations in Workforce Planning & Organizational Development

MODULE II - Performance Management

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Course Outline

Module 1: Innovations in Workforce Planning & Organizational Development

DAY 1

From Strategy to Organisational Design and Working Ratios

Introductions and Our Program Objectives
The Key Difference between Manpower Planning and New Workforce Planning
The Importance of a Strategic Approach in Workforce Planning
The Use of the Organisational Maturity Tool - How to predict change?
The Critical Inputs of Workforce Planning
How Organisations are Designed
The Current Types of Organizational Design
Innovations in Reporting Ratios – What the future holds including the impact of Artificial Intelligence (AI)? The post COVID scenario on the future of work

DAY 2

Our Role in Organisational Productivity

Collecting The Information
Understanding The Ingredients – Competency and How to Measure It?
Understanding and Measurement of Performance Information
Reliability – What is it? How to Measure and Improve It?
Measurement of Reliability – New Tools – Great Results
The Value of Time and People - Essential Calculations and Information

DAY 3

Trends Correlations and Useful New Formulas

What are Trends?
Correlations
Trend Information For Growth
Trend Information For Contraction, with the introduction of A.I. and home working
Formulas That Work – How to Calculate Accurate Turn Over and Cohort Analysis

DAY 4

Downsizing, Rightsizing & Workflow Management in the new world of employment

What is the Difference between Downsizing and Rightsizing?
Techniques For Rightsizing
Downsizing The Organisation
Calculating the Value of Rightsizing
Using Workflow Management to Improve Efficiency
How much can you improve productivity by?
Making The Financial Case – What is the added value here?

DAY 5

The Workforce Planning Dashboard – Business Process Mapping, Succession and Emergency Planning, A New Look at Pay and Rewards

Understand The Value of Workforce Planning Dashboard
Importance of Staff Satisfaction
Why do we need Business Process Mapping?
What it has to offer?
How to Draw Business Process Maps & Calculate The Value of Improvement
Emergency Planning –For People
A New Approach to Critical Succession Planning - Transform Your Succession Planning Approach Using The New Approaches and Identify What’s Best For Your Organisation
Techniques to Fit People into The Right Job –Latest Psychological Approaches
Innovations in Pay and Rewards Using a Hopper System and Other New Approaches such as self - financing bonus systems

Module 2: Performance Management

DAY 6

Introduction to Performance Management

The Context and Business Case for Performance Management
Strategic and Integrated Performance Management
The Importance of Establishing a Culture of High Performance
The Principles and Building Blocks of Effective Performance Management
The Role of HR and Leaders within Performance Management
Motivational Theories, Models and their Role in Performance Management
The Psychological Contract in Practice

DAY 7

Performance Management: Setting Performance Objectives

What are the performance objectives?
Key Elements of Performance Objectives – SMART
The Importance of Agreeing to Objectives
Quantitative and Qualitative Objectives
Developing SMARTMaC Objectives
Setting Objectives
Achieving Holistic Organization Integration – Vertical, Horizontal and Functional

DAY 8

Performance Management: Key Performance Indicators (KPIs)

What are KPIs?
Significance of Performance Objectives and KPIs
Developing the Best KPIs for Your Organization
Designing KPIs that Matter
The Value of the Balanced Scorecard (BSC)
The Purpose of Employee Appraisal
Managing Challenges with the Employee Appraisal

DAY 9

Performance Management: Managing Performance

Monitoring Employee Performance with Ongoing Review
Addressing the Performance Gap – Proven Approaches to Solving Performance Problems
Managing a Performance Problem
Improving Attendance at Work – Resolving Absences and Sick Absences
Agreeing with the Performance Appraisal Rating
Performance Appraisal and the Link to Rewards and Recognition
Benchmarked Performance Appraisal Methods

DAY 10

Impact of Positive and Constructive Feedback and Coaching

Optimal Feedback Models to Provide Constructive and Developmental Feedback
Impact of Giving and Receiving Useful Feedback
Coaching for Effective Performance
Continuing Professional Development: Personal Development Planning (PDP)
Review, Summary and Final Evaluation

Certificates

On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates

Providers and Associations

Endorsed Education Provider

The use of this seal confirms that this activity has met HR Certification Institute’s^® (HRCI^®) criteria for recertification credit pre-approval.

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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The Energy Training Centre

Our collaboration with Energy Training Centre aims to provide the best training services and benefits for our valued clients

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Options & Brochure

Related Categories

HR Management

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An HRCI Pre-approved Training Course

Succession Planning and Talent / Performance Management